Second Life – Terms of Service

1. About Second Life

Second Life is a Lebanon-based online resale shop offering carefully selected pre-owned, vintage, and other resale items, including fashion, accessories, and home decor.

By placing an order, customers agree to these Terms of Service and our published store policies.

2. Product Descriptions and Condition

We aim to provide accurate descriptions, photographs, prices, and condition details.

As many items are pre-owned or vintage, minor signs of wear or age may be present. Customers are encouraged to review all product information before purchasing.

3. Prices and Payment

All prices are displayed in USD.

Payment is made by Cash on Delivery (COD). Customers pay for the items they accept upon delivery.

4. Delivery

We deliver throughout Lebanon.

• Standard delivery: $4.
• Free delivery on orders of $150 or more.
• Estimated delivery: 3–5 business days.

Delivery times are estimates and may vary.

5. Try Before You Buy

Customers may inspect their purchases and try on clothing for approximately five minutes upon delivery, while the courier is present.

Items must be handled carefully and remain in their original condition.

If a customer declines the entire delivery, only the $4 delivery fee is payable to the courier.

6. Returns and Exchanges

Once items have been inspected, accepted, and paid for, sales are generally final.

Returns or exchanges for change of mind, sizing, or personal preference are not offered after acceptance.

This does not limit any rights customers have under applicable Lebanese consumer protection laws.

7. Order Cancellations

Orders may be cancelled before dispatch.

Once an order has been handed to our delivery partner, delivery charges may apply.

8. Product Availability

Most Second Life products are unique, with limited quantities. All orders are subject to availability.

If an item becomes unavailable, we will contact the customer.

9. Problems With an Order

Customers receiving an incorrect, damaged, defective, or significantly misdescribed item should contact Second Life promptly so we can review the issue and provide an appropriate solution in accordance with applicable law.

10. Contact

For questions regarding orders, deliveries, or these Terms of Service, please contact Second Life through the contact information published on our website.

11. Applicable Law

These Terms of Service are governed by applicable Lebanese law. Nothing in these terms excludes or restricts mandatory consumer rights.